What's the difference between vehicle protection and car insurance?
Car insurance covers damage from accidents, theft, and liability. Vehicle protection (also called extended warranty or vehicle service contract) covers mechanical breakdowns and failures of covered components. Think of it as protection for your car’s inner workings—engine, transmission, electrical systems, and more. You need both for complete peace of mind.
How do I file a claim?
Filing a claim is simple. When your vehicle needs covered repairs, take it to any ASE-certified repair facility nationwide. Contact us at 800-217-0097 or through your customer portal, and we’ll work directly with the facility to authorize and process your claim. Most claims are approved within 24 hours.
Can I use any repair shop?
Yes! Our plans are honored at ASE-certified repair facilities across the United States. You’re not limited to dealerships—choose the shop you trust. We have a nationwide network of over 30,000 certified facilities, so you’re covered wherever you drive.
Is there a deductible?
Deductibles vary by plan and can be customized when you get your quote. We offer plans with deductibles ranging from $0 to $200 per repair visit. Lower deductibles mean slightly higher monthly payments, but you’ll pay less out-of-pocket when you need service. We’ll help you find the right balance for your budget.
What if I'm not satisfied with my plan?
We offer a 30-day money-back guarantee. If you’re not completely satisfied with your coverage within the first 30 days, simply contact us for a full refund—no questions asked. Your satisfaction is our priority.
